Privacy Policy

Celtic Download is passionate about your privacy and we'll protect your details as if they were our own. The policy below explains our data processing practices and your options regarding the ways in which your personal data is used.  If you've got any questions, please contact us.

Information collected

Celtic Download collects the details provided by you upon registration, together with information we learn about you from your use of our service and your visits to our web site. We also collect information about any products that you may order.

We may collect additional information in connection with your participation in any promotions or competitions offered by us and information you provide when giving us feedback or completing profile forms. We also monitor customer traffic patterns and site use which enables us to improve the service we provide.

Use of your information and your preferences

We will use your information to provide and personalise our service. We will also use your contact details to communicate with you. We may use your information to send you offers and news about new products and services if you have opted to receive such communications. We may contact you by post, email, telephone or fax for these purposes.

As soon as you become a registered user, you will be provided with access to a "Customer Account" page that will allow you opt in or out of our newsletter and offer communications.

To change your contact preferences simply click "My Account" on the top menu. If you do not want to receive commercial communications from us, please select your choices by using the boxes available on that page.

Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.

Disclosures of your information

Your information will not be passed to, or used by any other organisations, in any way whatsoever.

Other web sites

Our web site may occasionally contain links to other web sites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

Cookies

"Cookies" are small pieces of information sent by a web server to a web browser, which enables the server to collect information from the browser. You can find out more about the way cookies work on http://www.cookiecentral.com

Celtic Download uses cookies for a number of purposes, for instance to enable us to simplify the logging on process for registered users, to help ensure the security and authenticity of registered users, to provide the mechanisms for online shopping and to enable traffic monitoring.

Non-registered visitors of the site may be sent anonymous cookies to enable us to keep track of their browsing patterns and build up a demographic profile.

Whilst you do not need to allow your browser to accept cookies in order to browse much of our web site or to access many of our services, you must have cookies enabled if you wish to shop at our online store or access any areas reserved for registered users.

Most browsers allow you to turn off the cookie function. If you want to know how to do this please look at the help menu on your browser. As described above this will restrict the Celtic Download services you can use.

Access right

You have a right to access the personal data that is held about you. To obtain a copy of the personal information we hold about you, please write to us at the following address:

Celtic Download Limited
60 Ferguson Avenue
Milngavie, G62 7TE
East Dunbartonshire
United Kingdom.

Please enclose your name, email address, postal details and a cheque for £10 payable to Celtic Download Limited. The subject of your letter should be: Data Subject Access Request.