Terms and Conditions of Use

Please read these Terms & Conditions carefully as they affect your rights and liabilities under the law and set out the terms under which you may use this website, and also the terms under which Celtic Download Limited makes products available to you via celticdownload.com ("Celtic Download").

Celticdownload.com is owned and operated by Celtic Download Limited. References to "we", "us" and "our" in these Terms & Conditions are to the entity with which you are transacting, which for the purposes of clarification is Celtic Download Limited.

1. General Terms

1.1. Copyright Notice

1.1.1. All rights, including copyright, in the content of the web pages contained within the celticdownload.com domain are owned or controlled for these purposes by Celtic Download Limited.  In accessing any webpage that form part of this website, you agree that you may only download and / or use the content for your own personal non-commercial use.

1.1.2. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of these web pages for any other purpose whatsoever without the prior written permission of Celtic Download Limited, unless any such material is provided specifically for such purposes.  Any material purchased from our online store may be used subject to the terms of the digital download license as set out in clause 2.9 below.

1.1.3. Copyright of material (or links to such material) that is not owned by Celtic Download remains the Copyright of their respective owner(s).

1.2. Links and Search Results

1.2.1. The Celtic Download website may provide, or third parties may provide, search results or links to other World Wide Web sites or resources. Because we have no control over such sites and resources, you acknowledge and agree that Celtic Download Limited is not responsible for the availability of such external sites or resources, and does not endorse and is not responsible or liable for any content, advertising, products, or other materials on or available from such sites or resources.

2. Online Store Terms & Conditions

2.1. Descriptions, Prices and Product Information

2.1.1. We have taken care to describe and show products as accurately as possible. Despite this, slight variations in products may occur. If there is anything which you do not understand, or if you wish to obtain further information, please contact us for clarification.

2.1.2. Every effort is made to ensure that prices shown for products are correct at the time the product is added onto the Celtic Download website. The price offered in respect of a product listed on Celtic Download may differ from time to time. We are under no obligation to honour any special offer price or promotion in the event that it differs from the price at the time of your order.

2.1.3. If, by mistake, we have under priced a product, we will not be liable to supply that product to you at the stated price, provided that we notify you before we authorise the product download. In those circumstances, we will notify the correct price to you so you can decide whether or not you wish to order the product at that price. If you decide not to order the product, we will give you a full refund on any amount already paid for that product in accordance with our refund policy as detailed in section 2.6 below.

2.1.4. All prices are expressed inclusive of any applicable sales or government tax payable, unless otherwise stated.

2.1.5. The price of a product includes any delivery charges, unless otherwise stated. In general, no delivery charge will be applicable to any of our products.

2.2. Availability

2.2.1. We try to ensure that we always have our full product range available. If a product is unavailable for any reason we may not be able to deliver it to you immediately, however we will let you know the estimated availability time when you place your order. If for any reason beyond our reasonable control we are unable to supply a particular product, we will not be liable to you except to ensure that you are not charged for that product.

2.2.2. Some products are only available to purchasers above a certain age, as shown on the relevant product page. You confirm that, by placing an order for a product which is only available to purchasers above a certain age, you are of the required age. If you are buying a product for someone else, please make sure that the person who you are buying it for is also of the required age.

2.3. Your Order

2.3.1. Your order is an offer to buy from us. After you have placed your order we will send you an email to let you know whether your offer has been accepted. If you would like to cancel your order at this stage you are free to do so in accordance with our cancellation policy as detailed in section 2.5 below.

2.3.2. Nothing that we do or say will amount to any acceptance of your offer until we have sent an order confirmation email to you, at which point a contract will be made between us. At any point up until then we may decline to supply a product to you. If we decline to supply a product to you and you have already paid for it, we will give you a full refund of any amount already paid for that product in accordance with our refund policy as detailed in section 2.6 below

2.4. Delivery

2.4.1. Ownership of the product will pass to you immediately upon download of the product.

2.4.2. Delivery will be made immediately by electronic download, we will provide you with a link to download your product. You must download your product(s) within 24 hours of order confirmation.

2.4.3. Please note that we only deliver products electronically, no physical product will be delivered to your home, billing or any other address you may give us. Once the 24 hour download period has passed you will no longer be able to download these products. Celtic Download reserves the right to refuse to provide you with a new download link once this period has passed.

2.4.4. Whilst we make every effort to deliver all of your products immediately, we shall not be responsible if we fail to do so in part or in full due to circumstances beyond our control. If we cannot make your product download(s) available within 2 working days, we will automatically cancel and refund the unfulfilled part of your order and send you an email to let you know this.

2.4.5. We will give you an on-screen order confirmation and also send you an email to let you know that your order has been confirmed. Both the on-screen confirmation and the email that we sent you will include a link to download your product(s). If you have not received your order confirmation email within 2 hours of the time of your order, please contact us.

2.5. Cancellation

2.5.1. If you would like to cancel your order you can do so by contacting us before you have downloaded all or part of your order.

2.5.2. When we receive your notification that you would like to cancel your order, we will check our server logs. If your unique ID has been used to download all of part of your order, we will be unable to cancel your order.

2.5.3. We hope that you will be happy with your purchase but should you wish to cancel your order you have the right to do so up to 7 days following confirmation of your order, however you may only cancel your order if the product is deemed to be faulty or defective.

4. If you feel that your product is faulty or defective, please contact us so that we can either arrange replacement, or arrange for you to send the product to us for inspection. We will not be able to process your cancellation for a faulty or defective product unless we have been able to inspect the product.

2.6. Refund Process

2.6.1. If you are entitled to a refund, we will refund you as follows:
- we will refund you using the same payment method that you used for the purchase; or
- if you paid by Gift Certificate, we will refund you by issuing a new Gift Certificate.

2.6.2. If we agree that you are entitled to a refund, we will process this within 3 working days. We will only refund the amount you paid to us, we will not refund any additional charges or fees that you have incurred.

2.7. Payments

2.7.1. Payment for all products will be accepted and processed by our payment partner PayPal, or alternatively by personal cheque for U.K. customers.

2.7.2. You can pay by any major credit or debit card or by using funds from your PayPal account. We also accept Celtic Download Gift Certificates. We unfortunately cannot accept any other type of card, e.g. bank or cash cards.

2.7.3. Cheques must be denominated in Pounds Sterling only. If you choose to pay by Cheque, your order confirmation and download link will be provided upon confirmation that cleared funds have been received by us.

2.7.4. Authority for payment must be given at the time of order. If there is a problem with your authorisation or payment we will let you know at the point you receive on-screen order confirmation.

2.8. Our Responsibility To You

2.8.1. If we are in breach of these Product Terms & Conditions, we will only be responsible for any losses that you suffer as a result to the extent that they are a foreseeable consequence to both of us at the time you make the relevant order. Our products are for personal use only and our liability shall not in any event include business losses such as lost data, lost profits or business interruption.

2.8.2. Our responsibility to compensate you in connection with any order will not exceed the total price charged for any products that you may have purchased.

2.8.3. This section 2.8 shall not limit or affect our liability resulting from any products sold being found to be unsafe or if something we do negligently causes death or personal injury.

2.9. Digital Downloads License
- Applies to all Digital Downloads from our online store

2.9.1. The digital media you have downloaded, or intend to download, is the sole copyright of the relevant artist.

2.9.2. A license fee is included within the total price of the product, which grants you a non-exclusive, limited right to use this media for personal or non-commercial purposes. You may not use or broadcast this media in ANY commercial manner, or in any manner that results in a fee being paid to you.

2.9.3. For backup purposes, you are permitted to store ONE (1) backup copy of the media. You may hold no more than TWO (2) copies of this media at any time (including the original) in any format, unless we agree to this and additional license fees have been paid. Backup copies include any copies of this media stored on any computer, hard disk, removable disk, or any type of magnetic or optical storage device.

2.9.4. Distribution and re-distribution is strictly prohibited, this media may NOT be stored or made available for download on any website, or other publicly accessible resource. You are permitted to store a copy of this media on any network storage device for backup purposes only. Where media is stored on a network storage device, it must not be publicly accessible, e.g. corporate, academic, etc.; and must be used for personal (home or non-commercial) purposes only.

3. GENERAL

3.1. You may not transfer any of your rights under these Product Terms & Conditions to any other person. We may transfer our rights under these Product Terms & Conditions to another business where we reasonably believe your rights will not be affected.

3.2. If you breach these Product Terms & Conditions and we choose to ignore this, we will still be entitled to use our rights and remedies at a later date or in any other situation where you breach these Product Terms & Conditions.

3.3. We shall not be responsible for any breach of these Product Terms & Conditions caused by circumstances beyond our reasonable control.

3.4. Except as expressly set out in these Product Terms & Conditions, all use of your personal information will be made in accordance with our Privacy Policy.

3.5. These Product Terms & Conditions are subject to Scottish law. We will try to solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to take court proceedings, you agree do so in Scotland.

4. CUSTOMER SERVICES

 Celticdownload.com is owned and operated by Celtic Download Limited, a company registered in Scotland.  You may write to us at our registered office, the address of which is :
60 Ferguson Avenue
Milngavie, G62 7TE
East Dunbartonshire
United Kingdom.

Company Registration No. SC369577.